Shipping policy

At Deal Smasher, we aim to get your orders delivered quickly, safely, and at the best possible rates.

1. Processing Time

• Orders are usually processed and dispatched within 1–2 business days after payment is confirmed.
• During peak periods or major sales, dispatch times may be slightly longer.

2. Delivery Timeframes

• Standard delivery within Australia takes approximately 2-10 business days, depending on your location.
• Express shipping (if available) will reduce delivery times and be displayed at checkout.
• Regional and remote areas may experience longer delivery times.

3. Shipping Costs

• Shipping fees are calculated at checkout based on order size, weight, and delivery address.
• From time to time, we may offer free shipping promotions.

4. Tracking Your Order

• Once your order has been dispatched, you will receive a tracking number via email.
• You can use this to monitor the progress of your delivery online.

5. Delivery Partners

We work with trusted couriers and postal services across Australia to ensure your order reaches you quickly and safely.

6. Delays

While we do our best to meet estimated delivery times, unexpected delays (e.g., weather events, courier issues) may occur. Deal Smasher is not liable for delays outside our control.

7. Incorrect Address

• Please ensure your delivery address is correct at the time of placing your order.
• If the wrong address is provided, additional fees may apply for redelivery.

8. Missing or Damaged Items

• If your order does not arrive within the expected timeframe, or arrives damaged, please contact us at support@dealsmasher.com.au within 7 days of delivery.
• We’ll work quickly to resolve the issue with a replacement, refund, or repair.